In plain terms: we collect the details you type into our contact form, we use them to reply to you, we do not sell them, and you can ask us to delete them at any time by emailing info@fastactiveconsultation.com.
1. Who we are
Fast Active Consulting (“Fast Active,” “we,” “us,” or “our”) is a logistics and supply chain consulting firm. We operate this website and provide advisory services to businesses.
Business contact: 104 Surrey Rd., Charlottesville, VA 22901
Email: info@fastactiveconsultation.com · Phone: (888) 776-9697
2. Scope of this policy
This policy explains how we handle personal information collected through this website, including when you submit a consultation request, download a guide, or contact us by email or phone. It does not cover information we process on behalf of a client under a separate consulting agreement, which is governed by that agreement.
3. Information we collect
Information you give us
- Contact details you enter in our forms: name, company, work email address, and optional phone number.
- Enquiry content: the service area you select and the description of your logistics challenge.
- Correspondence: messages you send us by email, phone, or through a scheduling tool, and our replies.
Information collected automatically
- Technical data that our hosting provider logs when a page is served, such as IP address, browser type, device type, referring page, and the date and time of the request. We use this to keep the site available and secure.
- Font delivery: our pages load typefaces from Google Fonts, which receives your IP address when your browser requests those files.
Information we do not collect
We do not ask for payment card details, government identification numbers, health information, or other sensitive categories through this website. Please do not send confidential business information through the contact form; we will put a confidentiality agreement in place before any detailed data exchange.
4. How we use information
- To respond to your enquiry and evaluate whether we can help.
- To send the resource you requested, such as our logistics cost-saving guide.
- To schedule and conduct consultations and, where relevant, prepare proposals.
- To maintain, secure, and improve the website.
- To comply with legal obligations and enforce our agreements.
- To send occasional updates about our services, but only where you have asked for them or where permitted by law. Every such message includes an unsubscribe link.
We do not sell your personal information, and we do not share it with advertising networks.
5. Cookies and similar technologies
This website does not set advertising or analytics cookies of its own. We do not run third-party tracking scripts, remarketing pixels, or cross-site profiling on these pages.
Some strictly necessary storage may be used by your browser or our hosting provider to serve the site correctly and to protect it from abuse. Google Fonts, described above, is a third-party request that may involve cookies set by Google under its own policies. If we later add analytics or marketing tools, we will update this section and, where required, ask for your consent before those tools load.
You can block or delete cookies through your browser settings. Blocking them will not prevent you from reading this site or submitting the contact form.
6. How we share information
We share personal information only in these circumstances:
- Service providers that host the website, deliver our email, operate our forms or CRM, or schedule meetings. They process information on our instructions and are expected to protect it.
- Professional advisers such as lawyers and accountants, where necessary.
- Legal requirements: where we believe disclosure is required by law, court order, or a lawful request from a public authority, or is necessary to protect our rights, your safety, or the safety of others.
- Business transactions: if we merge with, acquire, or sell a business or its assets, information may be transferred as part of that transaction, subject to this policy.
7. How long we keep information
We keep enquiry information for as long as needed to respond, plus a reasonable period afterwards in case you get back in touch — typically up to 24 months from our last contact. If you become a client, records are kept for the duration of the engagement and for the period required by tax and professional record-keeping rules. Where you ask us to delete your information, we do so unless we are legally required to retain it.
8. How we protect information
We use reasonable administrative, technical, and physical safeguards, including encrypted connections (HTTPS), access controls, and limiting access to those who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and any regulator as required by applicable law.
9. Your privacy rights
Depending on where you live, you may have some or all of the following rights:
- Access — confirm whether we hold your personal information and receive a copy.
- Correction — have inaccurate information corrected.
- Deletion — ask us to delete information we no longer need.
- Portability — receive your information in a portable format.
- Opt-out — opt out of marketing communications, and of any sale or targeted advertising (we do neither).
- Non-discrimination — we will not treat you differently for exercising these rights.
Virginia residents have rights under the Virginia Consumer Data Protection Act, including to access, correct, delete, and obtain a copy of personal data, and to appeal a decision we make about a request. California residents have rights under the CCPA/CPRA, including the right to know, delete, and correct, and to limit the use of sensitive personal information (we do not collect sensitive personal information through this site).
To exercise a right, email info@fastactiveconsultation.com with the subject line “Privacy request.” We will verify your identity before acting and respond within the timeframe required by law, generally 45 days. You may use an authorized agent where the law allows.
10. Children’s privacy
This site is intended for business audiences and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.
11. International visitors
We operate in the United States and process information there. If you visit from outside the US, your information will be transferred to and processed in the US, where privacy laws may differ from those in your country. Where required, we rely on appropriate safeguards for such transfers.
12. Third-party links
This site links to third-party services, including our social media profiles. We are not responsible for their privacy practices. Review their policies before providing information to them.
13. Changes to this policy
We may update this policy to reflect changes in our practices or the law. The “Last updated” date above always shows the current version, and material changes will be highlighted on this page.
14. How to contact us
Privacy questions
Email info@fastactiveconsultation.com
Phone (888) 776-9697 · Monday–Friday, 8AM–8PM EST
Fast Active Consulting, 104 Surrey Rd., Charlottesville, VA 22901